Customer Support

Customer Support

Customer Service is as important as quality and price.  Attention to detail is what makes the difference at OPM.

The OPM customer service team make every effort to exceed your expectations while providing the “personal touch” you deserve… Because they’re not building a database of clients, they’re building relationships, one satisfied customer at a time.

How?

  • We constantly re-engineer our systems & process to deliver world-class service & products to our customers.
  • Understand Our work is always confidential, from concept to product launch.
  • Improve customer satisfaction through regular feedback.
  • We provide regular reports – job tracking, inventory counts to meet your reporting needs.
  • We acknowledge receipt of all orders, report on status and confirm delivery.
  • You will never get a menu or voicemail when you call us!

In addition to the customer service executives every customer has a Regional Sales Manager who is committed to them, their brand and their organisation.

Flexible, available for one to one meetings on site to help guide you through material selection and provide technical advice.

Ask OPM we have the technical experience at your fingertips